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Tourism Management

Tourism is recognized as one of the world’s biggest industries, accounting for nearly 10% of global GDP and one in every 10 jobs. Making tourism requires effective planning, marketing, human resources and financial management to succeed. As a manager in the multifaceted tourist sector, you will encounter many responsibilities.

Tourism Management Bachelor’s degree course put your studies into a wider perspective using knowledge from several disciplines. It focuses on how tourism industry is organized and developed, and how tourism influences society locally, nationally and globally.

The course has an international perspective, giving you practical and transferable skills in attraction management, communication and market research. The table covers a vast range of subjects from developing hotels to managing conference centers, maintaining a heritage site to planning events. The course allows you to build sector experience and management skills and gain a competitive edge in the graduate jobs market. Tourism Management is a study programme which prepares students to work in the dynamic tourism industry in sectors like hospitality, travel and tourism. The course will give you the knowledge and understanding how tourism businesses operate, how tourists behave and what impact tourism has on countries, cultures and the environment. It also helps to develop a wide range of skills that can be applied to a variety of managerial and entrepreneurial roles in the expanding tourism industry. The programme particularly emphasizes the cultural and political aspects of tourism, its special models in different societies and its impact on the regional and global economy. It also prepares students to plan a wide range of tourism activities and manage tourist products considering existing circumstances and conditions.

Our programme consists of 2 kinds of modules: compulsory modules and elective modules. Compulsory modules provide the fundamental knowledge and skills while elective modules allow to deepen the understanding of particular tourist-related phenomena and to develop personal interests and professional skills. To gain some more practical experience, students participate in workshops and tourist events.

Key issues and competencies:

  • Tour operating
  • Hotel management
  • Hotel marketing
  • Country and Regional marketing
  • Geo tourism & Ecotourism

Electronic Management

The course introduces students to common forms of electronic business and describes information technologies and web services that improve the productivity of a business.

Its content is designed to assist students in identifying and solving problems in connection with electronic business applications. The course includes examples of best practices and lessons learned to engage students, and help them construct knowledge.

The course covers:

  • the basics of electronic business,
  • forms of electronic commerce,
  • electronic data interchange,
  •  electronic payment systems,
  • electronic business options and opportunities, – electronic business security concerns, and
  •  legal and ethical issues.

The practical seminar assignment is focused on analysis of a concrete business problem and on selecting an electronic solution to that problem. Intended learning outcomes Knowledge and understanding of:

 basics of electronic business,

  • ways of communication and interchange of business data, information and documentation through electronic media,
  • selected information technologies and web services for different fields of electronic business. the course is intended to: - To make students acquainted with basic e-business domain concepts, and different forms and ways of electronic business through examples of good practices, and to present modern business challenges and technical aspects of electronic business.
  •  To get students equipped with basic skills of using contemporary information technologies and web services that support electronic business processes.

  • To develop students’ capabilities of applying the knowledge in creative solutions of concrete business problems by using information and communication technologies and web services.

Cost Accounting

Cost accounting provides key data to managers for planning and controlling, as well as data on costing products, services, and customers. By focusing on basic concepts, analyses, uses, and procedures instead of procedures alone, we recognize cost accounting as a managerial tool. The aim of the course is to equip students with skills and knowledge to:

Identify and calculate different types of costs (direct, indirect, variable, and fixed costs).

Distinguish between job-costing, process-costing, and joint-costing systems.

Determine the product cost by means of full- costing and direct-costing methods.

Determine the product cost by means of historical (actual) and standard cost systems. This course consists of a discussion of cost accounting concepts and objectives, an in-depth study of cost accounting systems and accumulation procedures and a search into the elements of material, labor and factory overhead costs. Students in this course will:

  • Describe how cost accounting is used for decision making and performance evaluation.
  • Explain the basic concept of cost and how costs are presented in financial statements.
  • Demonstrate how materials, labor and overhead costs are added to a product at each stage of the
  • production cycle.
  • Analyze the basic cost flow model and be able to assign costs in a job cost system.
  • Formulate overhead using predetermined rates and Activity-Based costing.
  • Asses how cost-volume-profit are related and use CVP analysis as a planning and decision making aid.
  • Prepare a budget and use budgets for performance evaluation after flexing the budget.
  • Interpret variable cost variances and fixed cost variances.
  • Summarize process cost accounting and prepare a process cost report.  

Production Management II

Production/operations management involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many

companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost or quality. Most now agree that world class performance in operations, i.e., in product design, manufacturing, engineering and distribution, is essential for competitive success and long term survival. This course considers the operations from a managerial perspective. We will consider key performance measures of operations (productivity, quality and response time) as well as

important concepts for improving the performance of operation  along these dimensions. At the end of the course students will have a fair understanding of the role Production/Operations Management plays in business processes. Emphasis is given both to familiarization of various production processes

and service systems, and to quantitative analysis of problems arising in the management of operations.

Risk and Insurance Management

The course covers the risks that are faced by an individual or firm and the various methods for their treatment. Methods of treatment include, but are not limited to, insurance, loss prevention, surety ship, simple retention, and self-insurance. Topics include personal and business insurance. This course is intended to:

  • define the nature of risk and identify the risks facing both individuals and organizations today;
  • describe the principles of risk management and the role of the risk manager;
  • outline the risks associated with loss of income, ownership of property, and legal liability;
  • classify the various types of insurance, which are used to reduce the chance of loss and identify other loss prevention/reductions mechanisms, which may be appropriate; and
  • explain our society's treatment of fundamental risks, the concepts of social insurance used to treat these risks, and surety ship. Learning activities of the course are: define different types of risks, hazards and perils, and explain the adverse effect of risk on economic activity
  • understand the basic statistical principles of insurance and identify the situations where insurance may be used as a risk-sharing or risk-transfer device
  • differentiate between private and social insurance and recognize the respective needs for each
  • understand the structure of the insurance industry and the unique facets of an insurance company, including its financial operations
  • describe the general principles of contract law with a particular emphasis on those principles that are peculiar to insurance
  • understand the traditional forms of whole life, endowment, and term insurance, as well as some of the innovative life policies, which are now available
  • describe the annuity contract and understand the various uses of annuities today
  • understand the need for disability income insurance and the provisions of the disability income policy
  • identify the various types and appropriate uses of medical expense insurance contracts
  • review the concept of the Social Security system, including the coverage it provides, the soundness of the program, and proposals for future changes
  • explain the Workers Compensation and Unemployment Compensation programs
  • understand the concept of estate planning and discuss the various tools, which are used to minimize estate shrinkage
  • understand the unique characteristics of group insurance and identify the types of group insurance most frequently used
  • understand the nature of pension plans and other retirement plans and outline the requirements for pension plans established under the Employee Retirement Income Security Act of 1974 (ERISA)
  • review the concept of property insurance with a particular emphasis on the various forms of Homeowners and Inland Marine insurance policies
  • discuss the legal concepts of negligence and identify methods of dealing with legal liability
  • understand the nature and need for automobile insurance, the types of automobile coverage, and a review of the computation of auto insurance costs
  • discuss commercial property and liability coverage available for businesses
  • understand the principles behind surety and fidelity bonding
  • recognize how government functions as an insurer
  • identify the need for regulation of the insurance industry, explain the methods by which the industry is currently regulated, and discuss proposals of future regulation
  • understand surety ship

Financial Management II

This resource is intended for new students and young leaders looking to learn about the fundamentals of financial management. Topics include planning and cash management, financial statements, cost cutting and financial analysis. Lessons include links to various resources, and users gain access to a list of recommended books related to financial management. While the resource does not offer assignments or tests, it does serve as a source of information for those looking to learn more about financial management. Financial management provides a foundation of the main topics in financial economics covering selected topics in corporate finance and asset pricing. In corporate finance we will be discussing capital budgeting, valuation, capital structure, and payout policy. In asset pricing, we will be studying the risk and return trade off, the Capital Asset Pricing Model, market efficiency, and derivative securities.

The course objectives are to provide a theoretical framework for considering corporate finance problems and issues and to apply these concepts in practice.

I have three primary goals for the course: (1) to give everybody the ability and confidence to tackle common financial problems in practice, (2) to give everybody a base level of financial knowledge that an MPA from a top business school should possess, and (3) to provide adequate preparation for future finance classes, especially the advanced corporate and investment classes at the Cihan School of Business.